Terms and Conditions

– We reserve the right to refuse service to anyone or cancel an order if the Terms and Conditions are not met.
– A 50% non-refundable deposit is required to secure the event.
– The balance of the contract must be paid 10 business days prior to delivery or installation.
– No cancellations are allowed on customized or special items.

Rental Minimum

– Venue orders: $1,000.00 (excluding delivery and labor)
– Local Gardena home residence orders: $500.00 (excluding delivery and labor)
– Warehouse self-pickup orders: $150.00 (excluding security deposit and handling fee)

Delivery and Pickup

– Window time delivery: 1-3 days prior to the event and pickup 1-3 days after the event.
– Ground level delivery: delivery the day before the event or morning of, and pickup the day after the event or late night.
– Difficult access delivery: additional charges will apply for deliveries to locations with obstacles.

Damage or Loss

– The customer is responsible for any damage or loss to the rented items.
– A damage or loss fee will be charged, which may include the cost of replacement or repair.

Site Preparation

– The customer must ensure that the site is clear of obstacles and ready for delivery of the rented items.

Return of Rented Items

– All rented items must be returned on the date and time specified on the invoice.
– A daily fee will be charged for each additional day the rented item is kept.

Farm Tables

– Farm tables have subtle variations from one table to another.
– Knot holes, aging, and imperfections are not covered, as they add to the unique character of the farm tables.

Insurance

– The customer is responsible for providing a one-day insurance policy if the venue or residence requires it.